How We Protect Your Information
What happens to the details you send us, how this website is secured, and why we will never ask for your card number online. Written plainly, with the technical parts explained rather than dressed up.
- HTTPS on Every Page
- No Card Details Online
- We Never Sell Your Data
What this page covers
Foundation work means letting a company into your home and handing over your address, your phone number, and a description of a problem you are worried about. This page explains what we do with that information and how the website you are reading is protected. It sits alongside our Privacy Policy, which is the formal legal document; this page is the plain-English version of the parts people actually ask about.
How this website is secured
Specifics rather than reassurance. Everything below is verifiable from outside — you can check most of it yourself in your browser.
Encrypted on every page
The whole site runs over HTTPS using TLS 1.3, the current standard, with AES-256-GCM encryption. Not just the form pages. Click the padlock in your browser’s address bar and you can inspect the certificate yourself.
No unencrypted route in
If anyone reaches the site over plain HTTP, the server permanently redirects them to the secure address before any page loads. There is no version of this site that transmits your details in the clear.
A certificate that renews itself
Our certificate is issued by Let’s Encrypt and renews automatically on a short cycle. Automatic renewal matters: expired certificates are one of the most common reasons a small business site suddenly throws browser warnings.
The usual attack doors are shut
The remote-publishing interface that WordPress sites are routinely attacked through is blocked outright, as is direct access to server configuration files. Both return a refusal rather than a response.
Uploads cannot execute code
The folders that hold images and site files are configured so that program code placed there cannot run. This is the specific hole attackers use to turn an ordinary file upload into a foothold on a website.
Monitored and kept current
The site runs behind a firewall with malware scanning, and its software is kept updated rather than left to age. Most small-business sites are compromised through known flaws in software nobody updated.
Why we ask for what we ask for
The form asks for your name, phone number, email, the city or address of the property, and a description of what the house is doing. Every field earns its place. The address matters because Blackland Prairie clay behaves differently street by street and it decides how we route the visit. The description tells Ronnie what to bring. The phone number exists because foundation questions get answered faster in a two-minute call than in a week of email.
The short version of what happens next: we use it to call you back, schedule the estimate, prepare the plan, and talk to you about the work you asked about. We do not sell it, and you can have it deleted whenever you like.
The full detail lives in one place. Exactly what we collect, how long we keep it, who processes it on our behalf, and how to ask for a copy or a deletion is set out in our Privacy Policy. That page is the authoritative one; this page covers how the website and your money are protected, so the two do not repeat each other.
We will never ask for payment details on this website
There is no payment page on this site, no card form, and no checkout. We do not collect card numbers, bank details, or deposits online, and we never will. The inspection is free, the written price is free, and money is discussed in person once you have a plan in front of you.
This matters because of a scam pattern that targets homeowners with foundation problems: an urgent message, a link, and a request for a deposit to “hold your slot.” If a message claiming to be from us ever asks you to enter card details on a web page, it did not come from us. Call the number on this site and check.
How to tell it is really us. Our phone numbers are (254) 863-8800 and, for Bryan and College Station, (979) 803-1133. Our email address ends in @foundation-doctor.com. Ronnie Wiethorn does the inspections himself. If any of those three things do not line up, stop and call us directly.
Where the form actually sends your message
The request form on this site is provided by 123FormBuilder, a specialist form service. When you submit it, your message travels over an encrypted connection to their servers and is then delivered to us. We chose a dedicated provider rather than rolling our own form because form handling is one of the easiest things for a small website to get wrong.
Your browser also leaves ordinary server records — the address you connected from, the browser you used, and which pages you opened. Every website keeps these. They are used to keep the site running and secure, not to build a profile of you.
If you would rather not use a form at all, call. A phone call leaves no web record whatsoever, and you will get an answer faster.
Security and privacy questions
Is this website secure?
Yes. Every page runs over HTTPS using TLS 1.3 with AES-256-GCM encryption, and any request over plain HTTP is permanently redirected to the secure address before a page loads. You can verify this yourself by clicking the padlock in your browser address bar and inspecting the certificate.
Will you ever ask for my card details online?
No. There is no payment page, no card form, and no checkout anywhere on this website, and there never will be. The inspection and the written price are free, and payment is discussed in person once you have a plan in front of you. If a message claiming to be from us asks you to enter card details on a web page, it did not come from us.
What do you do with the information I put in the form?
We use it to call you back, schedule the estimate, prepare the repair plan, and talk to you about the work you asked about. That is the entire list. We do not sell it, and we share it only with the providers who host the website and deliver our email, because that is mechanically how your message reaches us.
Can you delete the information I sent you?
Yes. Email info@foundation-doctor.com or call (254) 863-8800 and we will remove what you submitted. You do not have to give a reason.
Will I get text messages if I fill out the form?
Only if you tick the consent box. Leave it unticked and we will call you instead. The checkbox is optional and the form works either way.
Do I have to use the form at all?
No, and a phone call is usually faster. Call (254) 863-8800, or (979) 803-1133 for Bryan and College Station. A call leaves no web record and you will normally get an answer on the spot.
How do I know a call or email is really from The Foundation Doctor?
Our numbers are (254) 863-8800 and (979) 803-1133 for Bryan and College Station, our email addresses end in @foundation-doctor.com, and Ronnie Wiethorn runs the inspections himself. If any of those do not line up, stop and call the number published on this website.
Does this page replace your Privacy Policy?
No. Our Privacy Policy is the formal document covering what we collect, how it is used, and your rights over it. This page is the plain-English explanation of the parts homeowners actually ask about, plus the technical detail of how the website itself is protected.